Daily reminders
A gentle mention of an appointment or daily routine during the conversation.
For care teams & community organizations
A clearer picture.For every personin your care.
A warm daily phone call that helps care teams spot changes earlier, keep families informed, and extend care beyond the clinical setting. Clear context for your team. A more connected circle of care.
- No app or hardwarefor the member
- Live in as littleas 48 hours
- Works with the phonethey already own
ConversationsLook BetterHere.
Clear context, every day
Know how the day went. Make the next touchpoint count.
Stay close to the people you serve between visits—with everyday insights, family updates, and a shared understanding of what comes next.
People at the center.Your team in the loop.
Organization workspace
Sample view
Your daily overview
Today, together.
- Members
- 3
- Calls completed
- 2
- Updates to review
- 2
Everyday check-ins
Today
Connie Williams
Slept well. Looking forward to a visit.
All seems well
Henry Wilson
A little more tired this morning.
Check in
Eleanor Davis
Today’s call wasn’t answered.
No answer
Clear context.Human follow-through.
Family update
“A good morning for Connie.”
The people who care stay connected.
Illustrative program view · Sample people and data
The experience
A daily connection. A clearer next step.
More continuity between visits. More room for human care.
- 01
A familiar phone rings.
A warm, AI-powered check-in on the landline or mobile the member already knows. No new technology to learn.
- 02
Your team gets context.
Review the conversation, see everyday changes, and bring a clearer picture to the next touchpoint.
- 03
People take it from there.
Your designated contact receives the update. Your team decides when to call, coordinate, or follow up.
Porchlight raises a conversational signal; your clinicians and care teams make every clinical decision.
Who we serve
Built around your people and your workflow.
Home care & care management
Be part of the days you can’t be there.
Add a daily conversation between scheduled visits. Give care managers a shared view of how each day went, and families an easier way to stay informed.
Explore home careA pilot could focus on
1
Consistent daily contact
A familiar conversation on days without a scheduled visit.
2
Better context for follow-up
Call summaries and history your team can review.
3
Families in the loop
Everyday updates that support a shared understanding.
Connected beyond the call
Small details. A more connected circle of care.
The daily call is the starting point. Keep everyday updates and next steps together.
Recovery support
Extra conversational support during a period of change, shaped around what matters at home.
Shared tasks & care log
A shared place for the small things that help the circle follow through.
Trust & privacy
People first. Operational clarity, always.
Privacy and data handling
Review access, retention, export, deletion, and BAA requirements before enrollment.
People own the next step
Agree on who receives updates and how your team follows up.
Clear service boundaries
Conversational support, with human judgment at the center.
How it connects
Available today
- Email and SMS to a named escalation owner
- A shared web console for your care team, with per-member call history
- Daily and weekly roster-level digests
Partner roadmap
- Outbound webhooks into your care management platform
- Secure SFTP or flat-file roster exchange for enrollment and outcomes
- EHR and CRM connectors, scoped per partner during a pilot
Planned capabilities. Scope and timing require agreement.
What your team actually gets
More than recordings. A care record your team can act on.
Changes over time, explained
Each person's recent week is compared with their usual pattern, and every flagged change shows the call moments behind it.
Sample
Missed calls · usual 10% → recent 67%
“I didn't hear the phone, I was napping.” — Oct 6
Person page · What changed and why
Structured engagement records
Calls, signals, follow-ups, family updates and consent kept as dated records — exportable as CSV or PDF for audits.
Person page and Reports · Export
Follow-up with documented resolution
Concerns land in a shared queue with an owner. Closing one requires an outcome and a note, so reports count results, not clicks.
Sample
Closed in 2.4h · Family contacted
“Spoke with daughter; she'll visit tonight.”
Queue · Reports › Follow-up outcomes
Family updates where authorized
Families receive the same daily summary your team sees — only for the people who consented and only the contacts they approved.
Sample
Daily summary sent to 2 family contacts
Consent recorded Aug 14 by Connie Whitfield
Care Circle · Consent on file
One workflow across locations and programs
Tag people and staff by site and program, then filter the queue, roster, trends and reports — with resolution times per location.
Settings · Queue, Roster, Trends, Reports filters
Start with a conversation
A thoughtful pilot. A clear way forward.
Three steps from first conversation to a decision your team can stand behind.
- 01
Choose the people and purpose
Agree on the cohort, goals, and program scope.
- 02
Define the daily workflow
Set contact owners, review data handling, and plan enrollment.
- 03
Learn before you expand
Review engagement, summary usefulness, and follow-through.
What to expect
- A reply from a real person within one business day
- A scoping conversation, not a checkout
- Consent and data handling agreed before enrollment
- Pilot measures defined together before the first call
Pilot request · about 2 minutes
Request a pilot conversation
Tell us who you serve and what gap you are trying to close. A member of our partnerships team reads every submission and replies within one business day. This is a scoping conversation, not a checkout.
Common questions
Before we talk.
Pilot setup, family privacy, and pricing — in brief.
Still have a question? Request a pilot conversationPilot setup
How long does a pilot take to launch?
Most of the time goes into agreeing on the cohort, contacts, and data handling. Once that is settled, calls start on the schedule you choose.
What do we need from our team?
A program owner, a named contact who receives updates, and a short enrollment list. Members need only the landline or mobile they already use.
Family privacy
Who sees call summaries?
Only the people your program and the family designate. Summaries are observational, not clinical, and access is agreed before enrollment.
Do older adults and families consent?
Yes. Every member agrees to receive calls, and families choose whether to join their circle. Either can stop calls at any time.
Records and multi-site
Can we export engagement records for audits?
Yes. Admins and care managers can export one person or a whole period as CSV or PDF: calls, flagged changes, follow-ups with outcomes and resolution times, family updates, and consent. Every export is written to the security log.
Does it work across several locations or programs?
Yes. Tag people and staff by location and program, then filter the queue, roster, trends, and reports. Reports show time to acknowledge and resolve per location.
Pricing
How is pricing set?
Organization pricing is scoped to your member population, program length, and capabilities. Terms are shared after the scoping call, before any commitment.
Is there a cost to talk with us?
No. The pilot conversation is free and carries no obligation.
Leave the light on.